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FAQ

* PROCESSING TIMES*

Please allow 5-10 business days for your DIY box to be ready for collection or posted out to you.

 

* PAYMENT *

Full payment and required details are required prior to me starting on your order. You can ether purchase directly from my website, or i can email you an invoice.

 

* POSTAGE OR PICK UP *

Pick up is FREE from Frankston South Otherwise postage will be additional within Australia to a single address.

 

 

* REFUNDS + EXCHANGES *

I do not offer refunds and exchanges on orders which i have already started.

If you have received an order and it is not as described i would be more than happy to fix up the order for you so you are happy with the end result.

 

* QUOTES *

My quotes are valid for 7 days and are subject to change without notice.

 

* USE OF IMAGES *

Design Mummy reserves the right to use the designs, or photos of the designs on any social media platform or website. Any personal details will be changed/blurred. If you DO NOT want images of your design to be used, please contact me prior to ordering and advise this.

 

 

* COPYRIGHT *

These items are for personal use only. You may not re-sell or distribute these items. They are for non-commercial use only. designmummy.com.au retains all rights.

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Contact

info@diybox.com.au

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Studio

2 Abram Court, Frankston South

© 2018 · DIY Box